We pride ourselves on providing all this and more.
With ECE, you'll receive exceptional customer service that's built into our core values. Our full-time customer care staff answers questions and advises clients and applicants before, during, and after the evaluation process. ECE's rigorously-trained evaluation staff, extensive resources, and dedication to quality and fairness combine to provide a report product that is second to none.
And we offer all of this while maintaining the highest ethical standards - ECE even won the 2018 Better Business Bureau Torch Award for Ethics!
Discover why ECE has been the best choice for foreign education credential evaluation for the past 40 years.
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*Results based on responses from 959 recent ECE® applicants from a 6/21 survey.
Our chatbot, Bingo, is able to assist to initial requests and online chat with a real person is available every weekday. All messages are returned within 24 hours. Our full-time customer service staff is here to help. You can even talk with the evaluator who prepared your report if needed.
These core values are integral to everything we do. We are driven to deliver on our mission to "promote the betterment of individuals' lives and society" with the highest quality and a compassionate approach.
Typically, we complete our reports in an average of just 5 business days, but due to current high volume, order processing may take approximately three weeks from the date we receive all required information. Processing time can vary and does not include delivery time, weekends, or holidays. If you have a deadline, ECE offers a 5 Business Day Rush Service ($80) and delivery options. More information is available on the Services and Fees page.
ECE prepares reports based on the documents considered official in the country in which they were issued. We require the most secure and reliable educational documentation available. But, we know that there can be challenges in some countries. Therefore, our Documentation Requirements vary by country.
Since 1980 ECE has continually developed our expertise with an evaluator staff that has over 400 years of combined evaluator experience and an average of 14 years of experience per practicing evaluator, an unsurpassed reference library of over 40,000+ publications and files, and service to more than 600,000 applicants.
We are dedicated to serving our customers, keeping our costs competitive, and giving back to those in need. Our ECE® Aid charitable initiative provides free reports to refugees and others who need a little help.
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