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ECE is currently experiencing an exceptionally high volume of applications as schools welcome international students in record numbers.  ECE prides itself on our quick turnaround time of an average of five business days, and our dedicated staff are working diligently to process orders as quickly as possible.   
While we implement measures to increase capacity, please note that our turnaround times for report processing may be as high as three weeks.  Please consider this delay as you manage your needs.  ECE offers 5-Business Day Rush Service in the online application. More information is available on the Services and Fees page of this website.
If you have questions about our current processing time, please reach out to our friendly Customer Care Specialists.
Thank you for considering ECE for your credential evaluation.

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Applicants can reach us by clicking on the Contact Us Now button below and typing in a question. 

To chat, talk, or email us click the button below.

Contact Us Now

Customer Care is available Monday through Friday 9:00 a.m. to 4:00 p.m. Central Standard Time.

During hours when Customer Care Specialists are not available, the Contact Us Now button will allow you to leave us a message. We will respond to your message within one business day.  

ECE is here to help! Our Customer Care Specialists are trained to answer your questions, help guide you through the application process, and provide status updates on your application. 

If you can’t find the answer you’re looking for in our FAQ section, contact us. Help from ECE is a click away.

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Professionals at colleges and universities, healthcare organizations, employers, agencies, or recruiters interested in working with ECE for credential evaluation reports, finding out about new ECE® services and products, or need help in creating an ECE® Dispatch account for your institution can contact a sales consultant by completing this Sales Inquiry form. 

Sales Inquiry


ECE offices are closed to the public.

All documents must be mailed to ECE.  Documents cannot be delivered in person.

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101 W. Pleasant St., Suite 200
Milwaukee, WI 53212-3963