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Speech balloon icons Individuals

Individual applicants can contact us by clicking on the Contact Us Now button below and typing in your question for a live response from one of our Customer Service Representatives. You will have the option to chat, call, or send us a message. 

Contact Us Now

Customer Service is available Monday through Friday 9:00 a.m. to 4:00 p.m. Central Standard Time.

During hours when Customer Service Representatives are not available, you will be able to leave us a message. We will respond to your message within one business day. We look forward to connecting with you soon.  

ECE is here to help! Our Customer Service Representatives have years of experience in the education credential evaluation profession and are ready to assist. Our staff is trained to answer your questions and help guide you through the application process, and provide status updates on your application. 

If you can’t find the answer you’re looking for in our FAQ section, contact us. Help from ECE is a click away.

Institution icon Institutions

Professionals at colleges and universities, healthcare organizations, employers, agencies, or recruiters interested in working with ECE for credential evaluation reports, finding out about new ECE® services and products, or need help in creating an ECE® Dispatch account for your institution can contact Jack Nelson, Director of Sales and Market Development, by completing this Product Inquiry form. 

Product Inquiry


*** To protect ECE® staff and the community and help prevent the spread of COVID-19, the ECE® office is closed to all visitors. We will not accept in-person document drop-off or pick-up at this time. We apologize for any inconvenience. ***

mail iconMailing Documents

Mailing Address: 

101 W. Pleasant St., Suite 200
Milwaukee, WI 53212-3963