Contact Us

Contact Us

Have questions about foreign transcript evaluation? We are here to help.

Attention: In order to provide the best customer service to the most customers, we are not able to provide in-person customer service in our office.

Mailing documents:

Mailing Address: 
For U.S. Postal Service only
PO Box 514070
Milwaukee, WI 53203-3470
Courier Address: 
For courier service only such as FedEx, UPS, DHL, etc. 
101 W. Pleasant St. Suite 200
Milwaukee, WI 53212-3963


Chat or send us a message: 

Our customer service staff is available by chat Monday through Friday, 1:00 p.m. to 4:00 p.m. Central Time


Our customer service staff is available by phone Monday through Friday, 9:00 a.m. to 1:00 p.m. Central Time


Institutions who have questions about our other products and services:

If you are an:

  • International enrollment manager
  • Employer
  • Member of a licensing board
  • or University credential evaluator

working with individuals who have been educated in other countries and have questions about ECE services, please fill out our Contact Form. 

 Product Inquiry for Institutions


It is not necessary to drop off your educational documents in person. It is best to mail your documents to ECE.

  • If you prefer to drop off documents, our reception staff can receive your educational documents only after you apply online. 
  • If  you would like to pick up the completed report, please contact Customer Service to make arrangements.

Note: Our reception staff are NOT in a position to answer questions about our online application, your documents, the status of your file, or a completed ECE® evaluation.