Applicants seeking further education, employment, professional licensure, etc.
For questions regarding order process or an existing ECE® report, contact Customer Service:
Or call 414.289.3400
Customer service is available Monday through Friday by phone 9:00 a.m. to 1:00 p.m. Central Time and by LiveChat 1:00 p.m. to 4:00 p.m. Central Time.
All messages are returned within 1 business day.
Colleges & universities, healthcare organizations, employers, agencies, etc.
For interest in new ECE® services or products, contact Marketing:
Product Inquiry
For troubleshooting and technical questions (including ECE® Dispatch), contact Institution Support:
institutionsupport@ece.org
Attention: In order to provide the best customer service to the most customers, we are not able to provide in-person customer service in our office.
For U.S. Postal Service only
ECE PO Box 514070 Milwaukee, WI 53203-3470 USA
For courier service only such as FedEx, UPS, DHL, etc.
ECE 101 W. Pleasant St. Suite 200 Milwaukee, WI 53212-3963 USA
It is not necessary to drop off your educational documents in person. It is best to mail your documents to ECE.
If you prefer to drop off documents, our reception staff can receive your educational documents only after you apply online.
If you would like to pick up the completed report, please contact Customer Service to make arrangements.
Note: Our reception staff are not trained to answer questions about our online application, your documents, the status of your file, or a completed ECE® evaluation. If you have questions, please contact our professional Customer Service staff.