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Speech balloon icons Individuals

Applicants seeking further education, employment, professional licensure, etc.

For questions regarding order process or an existing ECE® report, contact Customer Service:


Or call 414.289.3400

Customer service is available Monday through Friday by phone 9:00 a.m. to 1:00 p.m. Central Time and by LiveChat 1:00 p.m. to 4:00 p.m. Central Time.

All messages are returned within 1 business day.

Institution icon Institutions

Colleges & universities, healthcare organizations, employers, agencies, etc.

For interest in new ECE® services or products, contact Marketing:

 Product Inquiry

For troubleshooting and technical questions (including ECE® Dispatch), contact Institution Support:

institutionsupport@ece.org

Attention: In order to provide the best customer service to the most customers, we are not able to provide in-person customer service in our office.

mail iconMailing Documents

Mailing Address: 

For U.S. Postal Service only

ECE
PO Box 514070
Milwaukee, WI 53203-3470
USA

Courier Address: 

For courier service only such as FedEx, UPS, DHL, etc. 

ECE
101 W. Pleasant St. Suite 200
Milwaukee, WI 53212-3963
USA

Diploma icon Drop-off and Pick-up

It is not necessary to drop off your educational documents in person. It is best to mail your documents to ECE.

  • If you prefer to drop off documents, our reception staff can receive your educational documents only after you apply online. 

  • If  you would like to pick up the completed report, please contact Customer Service to make arrangements.

Note: Our reception staff are not trained to answer questions about our online application, your documents, the status of your file, or a completed ECE® evaluation. If you have questions, please contact our professional Customer Service staff.

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